Privacy Policy

Last Updated : July 2026

Dau Rental respects your privacy and is committed to protecting your personal information. We collect only the information necessary to provide secure, efficient and reliable bike rental services. By accessing our website or booking a vehicle, you agree to the practices described in this Privacy Policy.

This Privacy Policy explains what information we collect, how we use it, how we protect it and the choices available to you regarding your personal data.

1. Information We Collect

We may collect personal and non-personal information whenever you register, book a bike or contact our support team.

Full Name
Email Address
Mobile Number
Residential Address
Government ID Proof
Driving License Details
Emergency Contact Information
Payment Information
Booking History
Device Information
IP Address
Location Data (when permitted)

2. How We Use Your Information

The information collected helps us provide a safe, secure and personalized bike rental experience.

To process bookings and payments.
To verify customer identity.
To provide customer support.
To improve our website and services.
To detect fraud and unauthorized activities.
To comply with legal obligations.
To send booking confirmations and service updates.
To share promotional offers (only with your consent).

3. Payment Information

Dau Rental does not permanently store your debit card, credit card or banking credentials. All online transactions are securely processed using trusted third-party payment gateways protected by SSL encryption.

Payment providers maintain their own privacy and security policies for processing financial transactions.

4. Cookies & Tracking Technologies

Dau Rental uses cookies and similar technologies to improve website performance, remember user preferences and enhance your browsing experience.

Remember your login session.
Save your preferences.
Improve website performance.
Analyze visitor traffic.
Enhance website security.
Deliver a personalized experience.

You can disable cookies through your browser settings; however, certain features of the website may not function properly.

5. Data Security

Protecting your personal information is our highest priority. Dau Rental implements industry-standard security measures to safeguard your data against unauthorized access, disclosure, alteration or destruction.

SSL Encrypted Connections
Secure Payment Gateways
Restricted Database Access
Regular Security Monitoring
Protected User Authentication

Although we use advanced security practices, no method of data transmission over the Internet is completely secure. Therefore, users are encouraged to keep their account credentials confidential.

6. Information Sharing

Dau Rental values your privacy and does not sell, trade or rent your personal information to third parties.

Your information may only be shared in the following situations:

To process secure online payments.
To complete identity verification.
To comply with legal obligations.
To prevent fraud and misuse.
With trusted service providers working on our behalf.

7. Third-Party Services

Our website may contain links or integrations with trusted third-party services such as payment gateways, Google Maps, analytics providers and social media platforms.

These third-party services operate under their own privacy policies. Dau Rental is not responsible for the privacy practices or content of external websites.